PUA Media Library
We do not normally give refunds if you:
• simply change your mind, or
• make a wrong decision.
You can be refund where goods:
• are faulty
• have been wrongly described
• are different from a sample shown to you, or
• do not do what they are supposed to.
• on occasion, technical problems what delay or prevent delivery of your Product
If you conclude that our media items does not meet your expectations, you can either contact us for a refund (if you purchased the product from our Website within the last 7 days), or follow the refund policy of the reseller from whom you purchased the media items.
Thank you for trying our products.
To arrange a refund, complete the following steps:
Step 1. Determine Eligibility
If you wish to arrange a refund for Alyuda media items purchased directly from our website, we offer a 7-day money back guarantee.
Refunds are available to those customers who purchased the media items within the last 7 days, as demonstrated by your proof of purchase information. If you have this receipt, please follow the instructions in Step 2.
Step 2. E-mail Your Proof of Purchase
The Azrul.com online orders are handled using Plimus and Paypal. For each purchase from the Azrul.com website you should have received an e-mail confirmation. Among other things, this e-mail indicates the following:
Source of purchase (Paypal,Alertpay,Phone,Credit Card,Liberty Reserve, etc);
Date of Purchase;
We will send you an e-mail to notify you whether you are eligibile for a refund based on the proof of purchase you provided and product package you returned to us (if any). You must also destroy all copies of the media items you may have made or stored in any place, as well as remove the media items from any computers owned or controlled by you.
If your request for a refund is confirmed, a credit will be processed to your credit card account within 2 to 7 business days following confirmation of eligibility.
We reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised Refund Policy on the Azrul.com websites.
You agree to periodically review our websites, including the current version of our Refund Policy. Our refund policy is made available on our websites. It is your obligation to review our refund policy for any such revisions.